Booking Guide - FAQs

1. How do I find a hotel and make a Precision Reservation?

2. What happens after I submit my booking request?

3. Can I book directly with the hotel?

4. How long does it take to check if a room is available?

5. Are the rates displayed per room or per person?

6. What is the credit card payment procedure and how safe is it?

7. What is your cancellation policy?

8. Who operates Precision Reservations?

9. How can I be sure I am using a legitimate service?

10. What is the normal hotel policy regarding children?

11. How do I know I’m getting the best rate?

12. Is my reservation guaranteed?

1. How do I find a hotel and make a Precision Reservation?

Precision Reservations lists over 20,000 hotels worldwide and these can be easily found using our ‘Hotel Search’ function, or by selecting a country and city of your choice using the ‘Destination Search’.

To use the Hotel Search, simply type in the name of the hotel you are looking for in the search box and our internal search engine will provide results that match your criteria. If we don’t happen to have the hotel you are looking for in our database, we are sure you will find a suitable alternative from those hotels displayed for that location. All areas we list hotels in can be found using the Destination Search tool.

The discount hotels displayed on Precision Reservations are in the 2-star to 5-star range, and the individual hotel pages will usually have several photos, as well as information about the facilities offered by the hotel.

After you have selected your preferred hotel, you will need to complete our secure reservation form in order for us to process your request. If you do not receive confirmation of availability online then we will notify you of the status of your request by e-mail within 24 hours. Also, be sure to make your reservation for the full duration of your stay. If you do need to extend your stay after arrival at the hotel, please contact our Customer Service agents to avoid paying the hotel's full rate.

2. What happens after I submit my booking request?

Upon receipt of your booking request we will immediately contact our supplier, or in some cases the hotel, to confirm availability. If a room is available, once you have submitted your credit card details and agreed to the booking conditions specified in the confirmation e-mail, then the reservation is confirmed and a hotel voucher will be automatically sent to your e-mail address. In some cases, it may take 1-2 business days to confirm your request. The hotel voucher will only be issued after we have received and validated your credit card information.

3. Can I book directly with the hotel?

No. The rates displayed on the Precision Reservations website are only available through this service. Hotel rates are often 75% more expensive. Our agents are also trained to help you switch hotels and deal with problems that hotels cannot help you with.

4. How long does it take to check if a room is available?

Many of the hotels we offer allow Instant Confirmation of Availability. For other hotels, we check availability when we contact the hotel or our supplier with your reservation request. This process normally takes no more than 24 hours.

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